MD-100T04 Maintaining Windows 10


In this course, students will learn how to manage and troubleshoot Windows 10. This course will deep-dive into the architecture and tools used for managing, monitoring, and troubleshooting the OS, Apps, and hardware. Students will learn about proactive and troubleshooting methodology, and how to identify and mitigate common issues.


After completing this course (MD-100T04), students will be able to:

  • Use Windows troubleshooting and monitoring tools
  • Troubleshoot Windows installations
  • Troubleshoot application installation issues
  • Troubleshoot web browser settings
  • Troubleshoot Windows authentication
  • Troubleshoot hardware issues related to Windows machines


Module 1: Supporting the Windows 10 Environment
Module 2: Troubleshooting the Windows OS
Module 3: Troubleshooting Files & Applications
Module 4: Troubleshooting Hardware and Drivers
Module 5:
Course Conclusion


Learners should start this course already having the following skills:

  • Basic understanding of computer networks and hardware concepts
  • Basic understanding of OS and Application concepts
  • Experience with using the Windows OS